Last updated: 2025-11-08

This Privacy Policy explains how we collect, use, disclose, and safeguard information when you use the Jogada mobile application (the “App”) and visit our website (the “Site”). If you do not agree with the terms of this policy, please do not use the App or Site.

This document is written to be clear and concise. Depending on your region, additional rights may apply (for example, under GDPR in the EEA/UK or CCPA/CPRA in California).

Who we are

• App name: Jogada

• Developer/Publisher: Jeffrey Poore

• Contact: support@playjogada.app

• Address: 12021 Baywoods Dr, Tega Cay, SC 29708

What information we collect

We aim to collect as little personal information as possible. The categories below describe what may be collected depending on how you use the App/Site. If a category does not apply to your setup, you may remove or adjust it when publishing.

1) Information you provide to us

• Support requests: If you email us or submit a form, we may receive your name, email address, and the content of your message.

• Feedback and surveys: If you choose to submit feedback, we collect the information you provide.

2) Information collected automatically (App)

• Diagnostics and crash data (optional): If enabled, the App may collect crash logs and basic device information (device model, OS version, app version) to improve stability. No precise location or contact information is collected via diagnostics.

• Usage analytics (optional): If enabled, we may collect aggregated usage events (e.g., screens viewed, buttons tapped) to improve features and level design. These analytics are designed to avoid directly identifying you.

3) Information collected automatically (Site)

• Essential cookies: Used for basic site functionality and security.

• Analytics cookies (optional): If enabled, we may use privacy‑respecting analytics to understand how visitors use our Site. You can opt out where legally required.

4) Payment data

• In‑app purchases are processed by the Apple App Store or Google Play. We do not receive or store your full payment card details. We may receive transaction metadata (e.g., purchase status) to deliver purchased content.

Note: If your current release does not include analytics, ads, or crash reporting, you may indicate: “The App does not collect personal data. Limited purchase metadata is processed by Apple/Google to fulfill in‑app purchases.”

How we use information

• Provide and maintain the App/Site

• Troubleshoot and improve performance, stability, and user experience

• Personalize non‑identifying aspects of gameplay (e.g., difficulty ramp or hints), if analytics are enabled

• Communicate with you (e.g., support responses, important service notices)

• Comply with legal obligations and enforce our terms

Legal bases for processing (EEA/UK only)

If you are in the EEA/UK, we rely on these legal bases:

• Performance of a contract: To provide the App and purchased content.

• Legitimate interests: To maintain and improve the App/Site (e.g., diagnostics). We balance these interests against your rights.

• Consent: For optional analytics or cookies where required by law. You can withdraw consent at any time through in‑app or site settings (where applicable) or by contacting us.

• Legal obligation: To comply with applicable laws and regulations.

Sharing of information

We do not sell your personal information. We may share limited information with:

• Platform providers: Apple App Store and/or Google Play to process purchases and manage distribution.

• Service providers: Vendors who host our Site, provide analytics (if enabled), or process crash diagnostics. They may only process data on our behalf under contractual safeguards.

• Legal reasons: If required by law, subpoena, or to protect rights, property, or safety.

• Business transfers: In connection with a merger, acquisition, or asset sale, subject to this Policy.

Advertising

• The current version of the App does not include third‑party advertising. If this changes, we will update this Policy and, where required, seek your consent.

Data retention

• Support and contact records: Retained as long as necessary to address your request and for internal recordkeeping, then deleted or anonymized.

• Diagnostics/analytics: Retained for the shortest period necessary to analyze trends and improve the App, typically no longer than 24 months unless aggregated/anonymized.

• Purchase records: Retained as required for accounting, tax, and fraud prevention.

Your rights and choices

Depending on your region, you may have the right to:

• Access, correct, or delete your personal data

• Object to or restrict certain processing

• Withdraw consent for optional analytics/cookies

• Port your data (where applicable)

• Lodge a complaint with a supervisory authority

To exercise these rights, contact us at support@playjogada.app. We may need to verify your identity before fulfilling requests.

California residents (CCPA/CPRA): We do not sell or share personal information as defined by CPRA. You have the right to know, delete, and correct personal information, and to limit the use of sensitive information where applicable.

Children’s privacy

The App is intended for a general audience and is not directed to children under the age required by local law (e.g., under 13 in the U.S., 16 in parts of the EEA) without verifiable parental consent. We do not knowingly collect personal information from children. If you believe a child has provided personal information, please contact us to request deletion.

International transfers

Your information may be processed in countries other than your own. Where applicable, we use appropriate safeguards (such as Standard Contractual Clauses) to protect your information.

Security

We use reasonable administrative, technical, and organizational measures designed to protect information. However, no method of transmission or storage is 100% secure.

Do Not Track

Your browser may send a “Do Not Track” signal. Our Site does not respond to DNT signals at this time. We will update this Policy if that changes.

Third‑party links

The App/Site may contain links to third‑party websites or services. We are not responsible for their privacy practices. Review their policies for more information.

Changes to this policy

We may update this Policy from time to time. The “Last updated” date indicates the latest revision. Material changes will be communicated via the App/Site or by contacting you when appropriate.

Contact us

If you have questions or requests regarding this Policy or your data, contact us at:

• Email: support@playjogada.app

• URL: playjogada.app

• Address: 12021 Baywoods Dr, Tega Cay, SC 29708